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InfinitesEdge

InfinitesEdge

Terms of use

The terms governing use of InfinitesEdge websites, software and services. Each product has its own terms as well, and where they differ the product's terms win.

These terms are between STF WORKS LLC, a North Carolina limited liability company doing business as InfinitesEdge, of Greensboro, North Carolina (“InfinitesEdge”, “we”, “us”), and the person or organization using our websites, software or services (“you”). Using any of them means you accept them.

Our products are sold for business use. They are not offered to consumers, and you must be authorized to accept these terms for the organization you represent.

Each product has its own terms as well. They cover what that product does, what it installs, what it is entitled to and how it is supported. Where a product's own terms differ from these, the product's terms win. The Fusion DB Connect terms are published here.

1. Words used here

  • A service is any InfinitesEdge product, whether we host it for you or you install it yourself.
  • Your data is anything you or your users put into a service, or that a service processes on your behalf, including information about your own employees, customers and suppliers.
  • A named user is one identified individual. Licenses are granted to people, not to job roles, teams or machines, unless your order says otherwise.

2. Your right to use our services

While your subscription is current and you comply with these terms, we grant you a non-exclusive, non-transferable, revocable right to use the services you have paid for, for your own business purposes and within the entitlements of your plan. Those entitlements are published on the pricing page for each product and stated in your order.

3. What you may not do

  • Share, sublicense, rent, resell or transfer access, or let anyone other than your authorized users use the service.
  • Reverse engineer, decompile or disassemble our software, except where law expressly permits it despite this restriction.
  • Work around a limit of your plan, or use a service beyond what you have paid for.
  • Probe, scan or load-test a hosted service without our written permission, or interfere with its operation or with anyone else's use of it.
  • Use a service unlawfully, or to handle data you are not entitled to handle.

4. Accounts and credentials

You are responsible for your accounts, for the people you give access to, and for what they do with it. Tell us promptly if you believe an account has been compromised. Where a service signs in to another system on your behalf, you are responsible for holding the rights to connect it.

5. Your data

Your data is yours. We claim no ownership of it. For the services we host, you grant us only the permission we need to store, transmit and process it in order to provide the service to you, to support it, and to keep it secure.

  • We process your data on your instructions, and for no purpose of our own. We do not sell it, and we do not use it to build or improve anything for anyone else, except as aggregated statistics that identify neither you nor any individual.
  • Where your data includes personal information about other people, such as your employees, customers or suppliers, you are the controller of that information and we are your processor. You are responsible for having a lawful basis to give it to us and for telling those people what you do with it. Our privacy policy sets out how we handle it, and a data processing agreement is available on request.
  • On termination, you may export your data for 30 days, after which we delete it from the live service. Backups age out on their normal cycle.

6. Hosted services

We aim to keep hosted services available and to give notice of planned maintenance where we reasonably can. Unless your order includes a service level agreement, we give no uptime commitment. We may change how a service works, and we will not materially reduce what you have already paid for during your current term. We may suspend a service immediately where it is necessary to protect the service, our other customers, or someone's data.

7. Other people's systems and obligations

Our services connect to systems we do not control, including Oracle Fusion Cloud, Microsoft Entra and published sanctions data. Your agreements with those providers are between you and them, and you are responsible for holding valid access and for complying with their terms. We are not affiliated with or endorsed by them, and their trademarks belong to them.

Compliance screening is a tool, not advice. Where a service checks names against sanctions or watch lists, it helps you carry out a check you are responsible for. It is not legal advice, it does not decide anything for you, and the decision on any match, and on what to do about it, remains yours.

8. Fees, billing and renewal

  • Prices are set and charged in US dollars unless your order says otherwise. Figures shown in other currencies are conversions at a reference rate, and the rate you pay is set by your card issuer.
  • Annual plans are billed at ten months for twelve. Subscriptions renew automatically at the end of each term unless cancelled.
  • We may change prices. A change takes effect at your next renewal and we will tell you before it does.
  • Taxes are included in the prices shown.
  • Invoiced accounts pay by the due date on the invoice. We may suspend a service for non-payment that is not resolved after notice.

Self-serve purchases are sold through Stripe Checkout with Managed Payments, which makes Stripe, through Link, LLC, the merchant of record for those purchases: Link issues the receipt and the invoice, and your statement shows a descriptor beginning LINK.COM*. Quoted and invoiced purchases are billed by InfinitesEdge directly. We never see or store your card details.

9. Cancellation and refunds

You may cancel at any time. Cancelling stops the next renewal; the term you have paid for runs to its end. Fees already paid are not refunded, including part-used terms and prepaid multi-year amounts. Nothing here limits a refund we are required by law to give, or one Stripe makes under its own rules as merchant of record.

10. Support

What support you receive depends on your plan and is set out on each product's pricing page and in your order. Unless your order includes a contractual response commitment, support is provided on a best-effort basis.

11. Confidentiality

Each of us may learn things about the other that are not public. Each of us will use the other's confidential information only to perform these terms, protect it as carefully as our own, and disclose it only to people who need it and are under similar obligations. This does not cover information that is public through no fault of ours, that we already had, or that we must disclose by law, where we will tell you unless we are prohibited from doing so.

12. Ownership

We keep all rights in our software, services, documentation and brand. You keep all rights in your data. If you send us feedback or suggestions, we may use them to improve our products without obligation to you, and they will not include any of your confidential information.

13. Suspension and termination

We may suspend or end your access if payment fails and is not resolved, or if you breach these terms in a way you do not fix within 30 days of us asking. Serious misuse may be acted on immediately. On termination your right to use the service stops, and section 5 governs what happens to your data.

14. Warranties, and what we do not warrant

We warrant that we will provide our services and support with reasonable skill and care. Beyond that, our websites, software and services are provided as is and as available, without warranty of any kind, express, implied or statutory. We specifically disclaim the implied warranties of merchantability, fitness for a particular purpose and non-infringement.

We do not warrant that a service will meet your requirements, be uninterrupted, timely, secure or error-free, or that results obtained from it will be accurate or complete. You are responsible for checking results before relying on them.

15. Limitation of liability

Neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost data, lost goodwill or business interruption, however caused.

Our total liability arising out of or relating to these terms is limited to the fees you paid us in the twelve months before the event giving rise to the claim. Where you have paid us nothing, our liability is limited to one hundred US dollars.

Nothing here excludes liability that cannot lawfully be excluded, including for fraud, or for death or personal injury caused by negligence.

16. Indemnity

You will defend and indemnify InfinitesEdge against claims, losses and reasonable costs arising from your use of a service in breach of these terms, from data you provided that you had no right to provide, or from a decision you took on the basis of a compliance check.

17. Export and sanctions

You confirm that you are not located in, and will not use our services in, a country subject to a United States embargo, and that you are not a person with whom US persons are prohibited from dealing. You will comply with applicable export control and sanctions laws.

18. Privacy and communications

How we handle personal information is set out in our privacy policy, which forms part of these terms. How to stop emails and text messages from us is set out in our communications opt-out policy.

19. Governing law and disputes

These terms are governed by the laws of the State of North Carolina, without regard to its conflict of laws rules.

Any dispute we cannot settle between us will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, before a single arbitrator, seated in Guilford County, North Carolina, conducted in English. Judgment on the award may be entered in any court of competent jurisdiction.

Either of us may instead bring an individual claim in small claims court, and either of us may seek injunctive relief in court to protect intellectual property or confidential information. Disputes are resolved individually; neither of us will bring a class or representative action.

20. General

  • These terms, with your order, the applicable product terms and the published plan entitlements, are the entire agreement between us on this subject.
  • If any part is held unenforceable, the rest continues in force.
  • You may not assign these terms without our consent. We may assign them to a successor of our business.
  • Not enforcing a term is not a waiver of it.
  • Neither party is liable for delay or failure caused by events beyond its reasonable control.
  • Notices to you go to the email address on your account. Notices to us go to the address below.
  • We may change these terms. If a change is material we will give notice by email or on this site before it takes effect, and the terms you accepted continue to apply for your current term.
  • Nothing here creates a partnership, agency or employment relationship.

21. Contact

STF WORKS LLC d/b/a InfinitesEdge, Greensboro, North Carolina, USA.
Questions about these terms: sales@infinitesedge.com.

Last updated 25 September 2026

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